1. All products in the artoflife.lv catalog have a manufacturer's warranty.
2. The warranty period specified by the manufacturer is different for different products, it is possible to find out the specific time in the product description or by contacting an employee of jumtakastes.lv.
3. If the warranty period specified by the manufacturer for the selected product is shorter than two years, the consumer is entitled to file a claim for non-conformity of the product with the order within 24 months from the date of purchase. The right to file a claim is valid if the product was used only in the intended conditions and only in the household.
4. For legal entities other than the Consumer, only the warranty specified by the manufacturer is provided.
5. The manufacturer's warranty conditions are valid if the following is presented:
a. proof of purchase (check, bill of lading),
b. warranty certificate - if the manufacturer or distributor has included it in the product package.
3. Information about the manufacturer's service centers can be found in the manufacturer's or distributor's warranty certificate, as well as by contacting the manufacturer's representative office or jumtakastes.lv employees.
6. The warranty conditions do not apply to the product's additional accessories (accessories), battery cells (batteries, accumulators), accessories that have a limited resource (fuses, headphones, microphones).
7. The manufacturer's warranty conditions are not valid if:
a. the goods have been damaged as a result of the actions of the buyer,
b. the product has damage to warranty seals, serial numbers,
c. the product has not been used as indicated in the instructions for use,
d. the product shows traces of unqualified repairs,
e. the product has a natural wear and tear of the parts,
f. non-standard or non-standard accessories or spare parts are used,
g. the article is intended for household or professional purposes,
h. the product has been transported incorrectly.
10. In case the product is damaged, please contact jumtakastes.lv employees for further action.
Right of withdrawal:
Cabinet Regulation No. 255 of 20 May 2014 “Regulations on Distance Contracts” is applicable in case the goods have been received outside the artoflife.lv office in Riga, Tomsona Street 15 - 2 and without the assessment of their properties.
In this case, please contact artoflife.lv employees.